Background and Career
Joining the Society in 2017, Dawn moved into the role of Chief Operating Officer and was appointed to the Board in February 2018.
Dawn has enjoyed a successful career in senior leadership roles, spanning the banking, insurance and building society sectors with some of the UK’s biggest organisations, including, Sainsburys Bank, Principality Building Society and Legal & General.
Skills and Experience
With over 30 years’ experience within financial services, Dawn is highly astute and skilled in the formulation of strategy and delivering change. She has a wide breadth of knowledge across all key functional areas of Operations, IT, Business Change, Brand & Communications, HR and Compliance Quality Assurance with successes delivering results through high performing teams and creating customer and colleague centric cultures. In addition to her role at the Society, Dawn acts as Chair for the UK Finance Wales Policy committee, working to influence government policy on behalf of lenders and bringing the sector together for the good of consumers.
Dawn’s dedication and passion for the Society’s colleagues, members and communities shines through, making a positive impact each day. She is a Trustee for the Society’s Charitable Foundation, ensuring worthy causes receive the help and support they need to flourish.